Service Desk
Product Support
Read up on our jewelry care guides, learn about our complimentary jewelry repairs, cleanings, and adjustments for handcrafted items, or get help with purchasing, redeeming, or recovering Raelles Atelier gift cards.
Order Support
Get assistance with creating a new Raelles Atelier order, learn how to make a return, report an issue with an order you received, modify a recently placed order, or cancel an order altogether.
Account Support
Find helpful information on how to change your Raelles Atelier account details, such as updating your email address and password, saving a new payment method, and more.
Policy & Legal
Learn about how we handle returns and exchanges, refunds, and jewelry servicing, as well as our privacy policy, cookies policy, & terms of service.
Contact Us
Questions, comments, or concerns? We’d love to hear from you! Raelles Atelier is always delighted to assist with any inquiries you may have.
Contact Us
Questions, comments, or concerns? We’d love to hear from you! Raelles Atelier is always delighted to assist with any inquiries you may have.
Happiness Guarantee
At Raelles Atelier, we’re incredibly proud of our craftsmanship. So much so, that we promise you’ll love your items, or we will make it right with you - guaranteed.
Our Promise ❭
Rewards Program Details
For a limited time, you can take anywhere from 5% up to 75% off of your next order - simply by shopping for the things you already want.
Find Out More ❭
The Newsroom
Subscribe to The Newsroom, the exclusive newsletter by Raelles Atelier. You’ll be the first to hear about exciting new arrivals, upcoming sales and surprises, events, and more.
Atelier Events
Visit us in person! Find all the details about our upcoming pop-ups and marketplace events. We hope to see you there!